Privacy Policy

Welcome to Jain Badi Bhujia Bhandar ("JBBB," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website or placing an order, you agree to the terms of this policy.

We collect information you provide directly to us, including:

• Contact details - your name, email address, phone number, billing and shipping addresses
• Payment information - processed securely by our payment partners; we do not store full card details
• Account details - if you create an account, your login credentials and preferences
• Order history - records of products you have purchased and order status
• Communication records - messages exchanged with our support team

We also automatically collect technical information when you visit our site, including device type, browser, IP address, approximate location, pages visited, and referral source.

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support and respond to your queries
• Improve our products, website, and overall service
• Send marketing communications about new products and offers (only with your consent)
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations under applicable Indian law

We do not sell your personal information to anyone. We share information only with:

• Payment processors - to process your payments securely
• Shipping and courier partners - to deliver your orders
• Service providers - hosting, email, analytics, and customer support tools that help us operate
• Legal authorities - when required by law, court order, or to protect our rights

All third parties are obligated to handle your information in accordance with applicable data protection laws.

We use cookies and similar technologies to improve your browsing experience, remember your preferences, keep you logged in, and analyse site traffic.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality, including your shopping cart and account login.

We implement industry-standard security measures to protect your information, including SSL encryption for all payment transactions and secure storage practices for sensitive data.

While we work hard to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of any data breach affecting your information.

Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• File a complaint with the Data Protection Board of India

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

Our services are not directed at children under 18. We do not knowingly collect personal information from anyone under this age. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Significant changes will be communicated via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates when this policy was last revised.

For any privacy-related questions, requests, or concerns, please contact us:

Jain Badi Bhujia Bhandar
Email: support@jbbb.com
Phone: +91-XXXXXXXXXX
Address: [Your Business Address]

Support hours: Monday to Saturday, 10 AM to 6 PM IST