Shipping Policy

Every order is hand-checked before it leaves our kitchen.

• Orders are processed within 1 to 2 business days (Monday to Saturday)
• Orders placed on Sundays or public holidays will be processed the next working day
• You will receive an email and SMS confirmation once your order ships, along with tracking details
• During festive seasons or sale events, processing may take an additional 1-2 days

We currently ship across India to most serviceable pincodes through reputable courier partners.

For international shipping, please contact our support team at support@jbbb.com with your delivery address and product requirements. We will provide a custom quote based on weight and destination.

If your pincode is not currently serviceable, our system will notify you at checkout.

• Free shipping on all prepaid orders above ₹500 within India
• For orders below ₹500, standard shipping charges apply (calculated at checkout based on weight, destination, and chosen courier)
• Cash on Delivery (COD) is available with a small additional handling charge
• International shipping charges are quoted separately

Once shipped, your order should reach you within:

• Metro cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad) - 3 to 5 business days
• Tier 2 cities and other locations - 5 to 7 business days
• Remote, hilly, or North-East regions - 7 to 10 business days

These estimates are from the date of dispatch, not the date of order placement.

Once your order ships, you will receive:

• A tracking link via email and SMS
• Real-time updates from the courier partner
• The ability to track your order from your account dashboard on our website

If you do not see updates after 48 hours of shipment confirmation, please contact our support team.

While we work hard to deliver on time, occasional delays can occur due to factors outside our control:

• Adverse weather conditions or natural disasters
• Public holidays or local lockdowns
• Courier service disruptions
• Incorrect or incomplete address provided
• Government restrictions or strikes

We will do our best to keep you updated and resolve any delays as quickly as possible. JBBB is not liable for delays caused by factors beyond our control.

Please inspect your package at the time of delivery.

• If the package looks visibly damaged, refuse delivery and inform our support team within 24 hours
• If you discover damage after opening, photograph the damage and contact us within 7 days of delivery
• For packages that show "delivered" but you have not received them, please contact us within 7 days of the delivery confirmation

We will investigate and offer a replacement or full refund where applicable. See our Return Policy for more details.

Please double-check your shipping address before placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you spot a mistake immediately after ordering, contact us right away. We can update the address only if the order has not yet shipped.

For any shipping queries or assistance:

Jain Badi Bhujia Bhandar
Email: support@jbbb.com
Phone: +91-XXXXXXXXXX

Support hours: Monday to Saturday, 10 AM to 6 PM IST